Thank you to those of you who responded with a diverse array of opinions regarding the snow removal,etc. That is probably what makes our area so unique! So, from what I gather here are the appropriate channels to go thru to formally express any satisfaction/complaint: 1. The 311 line if you can get thru 2. The 311 form availbable on line 3. Our district councilman Patrick Dowd's office # 412-255-2140 4. public works division for street treatment 412-255-2621 5. In the future, there are council on the go meetings, to express overall community concerns in addition to this. I believe the dates for these do come over this web site. thanks