I wanted to share some information concerning the 911 response system. Over the last several months I have heard several similar stories where a 911 operator questioned the validity or urgency of a 911 call. I'm sure we can all agree that we wouldn't be calling 911 unless we felt that we or someone else was in danger or the law was being broken. If you feel you have been ignored or otherwise received questionable service from the 311 system, please take a few minutes to complete a 311 request online and include the information listed below. Please note that 311 can not forward this information on to the 911 supervisor unless all the required information is included. www.city.pittsburgh.pa.us/mayor/html/311_request_form.html 1. The number the call was placed from. 2. Time of call (that was provided) 3. Address of incident