This is just a request to be civil towards one's neighbors in using the 311 line. Someone reported that snow remained in front of my house and I received a citation. Well, my wife arrived home from a Texas vacation very late Saturday night. Then, Sunday, my youngest daughter fell very ill and progressively worsened til being admitted to Children's Hospital that evening. I was away on a business trip and Monday morning commenced the journey back to Pittburgh arriving here at Midnight and going straight to the hospital. Tuesday, we spent all day at the hospital except I made a mad dash home to collect some supplies (fresh clothes, toys for my daughter, etc.). I also cleared a pathway down my sidewalk. But, I have a corner lot with two double wide sidewalks so I wasn't going to spend my time clearing every last inch rather than be at the hospital. My wife and I always in normal circumstances clear the snow. Also, last year in the big blizzard I cleared a pathway (until our city morons dumped mounds of snow on my walk from the front end loaders that came in days late), helped a neighbor clear theirs, and helped push several cars that were stranded. So whomever had their stroll impeded (you certainly weren't walking to work in Highland Park nor needing to traverse my walk to get to your car), next time why don't you just cross the street if you can't handle 3 inches of slush (I grew up in Connecticut - that's what boots are for). Think about what the circumstances might be. My wife was already upset with the medical emergency and nearly became distraught at running home for the first time in 3 days and finding the citation (from our city that can't clear their own snow).