Thank you all for your recommendations for washing machine repair. Below are the recommendations I received, in order of the number of recommendations: Jim Wadding Appliance Repair (412) 421-2368 Appliance Service Center (412) 381-4104 Perla's Appliances Plus (412) 271-6650 Pittsburgh Service Center 1-888-330-9646 Jim Wadding was by far the most frequently recommended and we had him repair our washer. It took 30 minutes and the washer is working like new again. Thanks to everyone who submitted a recommendation. Jim