Many, many thanks for all your recommendations of shoe repair people. Here is what I received. First I've included the copy of the list I was kindly sent by Anne-Marie. Then I've followed with individual recommendations below. Thanks again to all! Our shoes are being repaired even as I write this. jai ---From Anne-Marie Alderson: Pasted below is the email that went out about a year ago. Personally, I can vouch for Fox Chapel shoe repair. I took about 4 pairs of dress shoes there to get re-heeled a few months ago and they charged about $8/pair, and I was very satisfied with the outcomes- they even shined all my shoes for me. Palermo's on Butler St. "repairs shoes & purses" "VERY VERY reasonable and has been in business for decades. He salvaged my favorite sandals last year and charged me only 3 dollars." "HE DOES EVERYTHING TO DO WITH SHOES, HANDBAGS,BELTS ETC." "…sometimes slow about getting the job done but they do EXCELLENT work." For the record, I took my brother's hokey gloves there to be fixed a few years ago; seems they are the repair shop of choice for the Pens! Squirrel Hill Shoe Repair on Murray Ave "reasonable prices, and resole, recap heels, etc." Edgewood shoe repair "Excellent." 102 E Swissvale Ave. #412-244-9198 (right near Edgewood Presbyterian Church Ulrich Shoe Repair on 6th Ave downtown Fox Chapel Shoe Repair in Fox Chapel Village - right by Community Market. "They do great work at very reasonable prices." Fox Chapel Shoe Box, over in the Fox Chapel Plaza shopping center (near the Eckerd) Fox Chapel Shoe Svc (412) 781-7339 1149 Freeport Rd Blawnox, PA Otto's on Brilliant Ave & Freeport Rd, Aspinwall (cash only) (I got a ton of emails recommending Otto – maybe because he's so close, in addition to doing great work.) "Don't know if he's still there, but there used to be a fellow in the teeny, tiny strip mall at the corner of College and Ellsworth in Shadyside. He worked out of the laundromat, which is definitely still there." Gabriel's Shoe Repair – Forbes Ave, downtown. "…he works wonders!" Best Made Shoes, Bloomfield on Liberty Avenue (opposite side of Liberty from the post office). "They sell Birkenstocks, orthotics and custom made shoes, but they repair anything…." ---From Bruce Robison: Squirrel Hill Shoe Repair, which is 2205 Murray Ave., several blocks below Forbes. ---From Marcie McGuire: Otto's Shoe Repair in Verona. ---From Marsha: Best shoe repair man is on Butler street. Can't think of his name but he is about a mile on the left going toward downtown once you pass the gas station and custard stand on Butler street. ---From Julie McCracken: I took shoes to the dry cleaner in Point Breeze (can't remember the name) & they have a guy who picks up shoes to repair once a week. He did a great job, was reasonably priced, & even called me first to discuss the price before fixing them. ---From Martha Riecks: I have used a shoe repair shop downtown for simple repairs and they did a nice job. I do not know the name. They are located right by my office and are very nice - the shop's on Liberty Avenue between fifth avenue and sixth street, next door to Ritz Camera (they used to be located on Sixth Street, next to the Starbucks at Sixth and Penn). ---From Jessica Miller: The shoe repair place I love is in Fox Chapel/Aspinwall. Actually the name is alluding me right now but if you know where the Community Market is on Freeport, it is in that shopping center, next to Loafer's sandwich shop. ---From Theo Towns-Phiri: I wouldn't take my cowboy boots (or any other fot gear) anywhere but Ulrich's on 6th Ave across from Heinz Hall; they do it all, and all well. ---From Michael Sciarretti: The best and oldest in town is Ulrich... The do the ballet, Heinz Hall, BenCenter, custom dye etc...