[Highland Park] computer help needed

Hi, A neighborhood friend has asked me to inquire about neighborhood or local help with her PC, which seems to have been affected by one of the last big storms we had. Any recommendations? She's not sure if the PC can be fixed but she would at least like to be able to retrieve some important files. Thanks. I have a Mac, and I also wouldn't mind learning of any Mac people you could recommend. Thanks again. jai