I just got home from being away 2 weeks. I had a USPS Mail Hold stating I would pick up accumulated mail. I gave a form to my carrier, dropped one at the 15206 post office and mailed one in. This overkill is from NUMEROUS problems I’ve experienced over the last few years with mail holds. Thank God for my neighbor who has been invaluable!
A few years ago while in Italy, she told me they kept delivering my mail and packages, despite my online mail hold. The manager at 15206 told me when I called from Italy that I should not use the online forms because “we don’t necessarily see them.”
Then while in Ireland in 2019, a similar thing occurred. When I got home I filed a complaint….again useless!
Last summer while in Cape Cod, they did hold my mail but did not deliver the accumulated mail when I got home as I had requested. I waited three days once I was back and had to ask them to find it.
Last night I returned from Cape Cod and even though I said on the yellow paper form I would pick it up tomorrow, my neighbor called and told me she picked up accumulated packages left on my porch with yesterday’s delivery.
Our carrier is a very nice young man and I’m happy he’s stayed with the route. In case you’re not aware, Jackson Street is among the most unpopular routes.
I am beginning to wonder if they are pranking me because I have filed complaints. Has anyone had similar problem or am I being punished for my complaints?
I have supported the USPS over the years, and was totally against trump’s talk of privatizing the mail. I’ve paid 1/2 my bills thru USPS trying to support them.
Now I am not so sure. I did exactly what “management” suggested and still the simple service of holding my mail and letting me pick it up seems to be too complicated for the 15206 USPO to carry out.
I am completely open to suggestions!!
Frank
Frank Czuri