Dear Neighbors,
If you want to express your concern about PWSA's handling of the water situation over the past 24 hours feel free to call Mayor Peduto's Community Affairs office at
412.255.4773. Deb Gross would be an appropriate person to call, as well. Her number is
412.255.2140.
Thankfully, this was an issue of a secondary disinfectant not being at high enough levels and parasites were not actually found. The issue here is PWSA's timing on alerting the public. Should this have been a heightened emergency what is their protocol? Why wasn't this announced immediately through the press, social media, employees being knowledgeable of the situation, door hangers, etc...?
Keep in mind - PWSA was given the order at around 10 am on Tuesday morning from the DEP.