I just wanted to give everyone a heads-up that I ordered glassware from Wine Enthusiast and had an absolutely horrible experience.
It is a long story, but the shipment came incomplete – meaning a box of 4 glasses only had one in it, etc. There were also broken chards in the shipping box and I cut my fingers on one of them. It looked like the glasses broke and someone
removed them and sent the box back out. I believe this because a label was also put over the word “Damaged?” On the shipping box to hide it.
When I called customer service they did not seem to care at all. They said it could not be the case and did not want to discuss it any further.
I will never buy from them again.
Best regards,
Monica
Monica Watt
President, Highland Park Community Council
Editor, HPCC Newsletter
Co-Chair, House Tour Committee
Co-Chair, Playground Committee
Member, Beautification Committee
President
ESP Studios
625 Liberty Avenue, 24th FL
Pittsburgh, PA 15222
412.642.7700 v
412.642.2277 f
412.980.4208 c