This
is just a heads up about 2 scams I’ve recently become aware of that are computer
related.
One
is a phone call from someone claiming to be Microsoft.
The
other is a snail mail from someone claiming to be Dell.
The
Dell snail mail is reported to detail a possible warranty claim that the
recipient can act on by
calling
the enclosed phone number. In this case it was a potentially faulty power supply
that would be replaced for free.
The shocking part about the Dell snail mail
is that they appear to have access to Service Tag numbers that are valid, and
connected
to
the Street Address on the target.
Both,
once on the phone, request a remote connection to the PC, and after the
connection is made, they report multiple problems
or
infections that can be repaired by the caller, but of course, for a
fee.
Neither of the reports I’ve received have gone past that point, but I
suspect the next step would b a credit card transaction.
I’ve
talked with Dell. They’ve received multiple reports of the above
scam.
They
are not yet able to determine how the service tags were harvested.
Steve
Karl ( Feel free to call with any support related issues )