Hello everyone, I want to share our last experience of phishing phone calls. We received a call today about someone claiming to be a tech from Microsoft "to warn be about viruses and problems". I started asking where did they get the number and how did they know we used Microsoft the guy replied that "they get reports when there are problems". He hanged up promptly after I asked for his name. It is definitely a scam (they will ask you to go to a website and try to remotely control your computer, here is Microsoft's statement from their website: Microsoft will never cold call users asking for personal information or access to your PC. Whenever possible these calls should be reported to your local consumer protection agency. In the United States you can visit the FTC website to report issues such as these: http://www.ftc.gov/bcp/edu/pubs/consumer/telemarketing/tel19.shtm For more information and helpful tips on how you can protect yourself from fraud, please visit: http://www.microsoft.com/protect/yourself/default.mspx Thanks! Best, Veronica